Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Cheshire East Council · Regional or local authority
- Supplier
- Halo Service Solutions SME
- Value
- £283,800
- Procedure
- Negotiated without publication of a contract notice
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- North West
- Official notice
- 028154-2024 on Find a Tender
- Timeline
-
- Contract date3 Sep 2024
- Published3 Sep 2024Published the same day
Description
The ITSM tool is core to the delivery of ICT operations. It fundamentally holds information on all the incidents (service failures) being managed, all the requests for change from users, all the technical changes managed across the estate and is a very substantial repository of operational knowledge and records of the software/hardware/assets that ICT manage.
About the supplier
Halo Service Solutions: every public contract they have won, plus their Companies House record (company SC216980).