Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Stockport Metropolitan Borough Council · Regional or local authority
- Supplier
- Netcall Technology Limited SME
- Value
- £693,000
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- North West
- Official notice
- 074752-2025 on Find a Tender
- Timeline
-
- Contract date18 Nov 2025
- Published18 Nov 2025Published the same day
Description
Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution. Advanced self-serve and call diversion features, with AI capabilities.
About the supplier
Netcall Technology Limited: every public contract they have won, plus their Companies House record (company 02831215).