Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- East Suffolk and North Essex NHS Foundation Trust · Regional or local authority
- Supplier
- Netcall Technology Limited SME
- Value
- £205,416
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- East of England
- Official notice
- 089627-2026 on Find a Tender
- Timeline
-
- Contract date21 Sep 2026
- Published22 Sep 2026Published 1 day after the contract date
Description
The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk.
About the supplier
Netcall Technology Limited: every public contract they have won, plus their Companies House record (company 02831215).