Contract award · 1 Nov 2025

Provision of Back Office Software

Kingston Upon Hull City Council awarded “Provision of Back Office Software” to Civica UK Limited for £1m on 1 Nov 2025. Awarded without open competition.

No competitionIT servicesYorkshire and the Humber

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Kingston Upon Hull City Council · Regional or local authority
Value
£1,002,755
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · Software supply services (CPV 72268000)
Timeline
  1. Contract date1 Nov 2025
  2. Published11 Dec 2025Published 40 days after the contract date

Description

Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.

About the supplier

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