Contract award · 29 Sep 2026

Electronic Document and Records Management System Renewal

Hywel Dda University Health Board awarded “Electronic Document and Records Management…” to Mizaic Limited for £1.33m. Awarded without open competition.

No competitionSoftware & information systemsWales

Value £1.33m
WinnerMizaic Limited

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Hywel Dda University Health Board · Body governed by public law
Value
£1,332,653
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Region
Wales
Timeline
  1. Contract date29 Sep 2026
  2. Published28 Oct 2026Published 29 days after the contract date

Description

Hywel Dda University Health Board’s (HDUHB) Digital Directorate have awarded a contract to replace their current Electronic Document and Records Management System (EDRMS). The EDRMS is an essential system housing clinical patient records, some of which are exclusively stored within this system, and are not accessible through other platforms or physical records, which may have been destroyed as part of the digitisation process. As a result, continued access to this system is essential for safe, effective clinical care. The system is used to store and manage patient records, whilst supporting a wider strategic programme of digitalisation of the Health Board’s documentation and becoming a paper light organisation. This requirement is vital for ensuring that information and data follow the patient in their journey within NHS Wales as smoothly as possible, and that continuity of care is maintained. Any interruption or loss of access would present significant clinical, operational and legal…

About the supplier

More from Hywel Dda University Health Board

All contracts

More won by Mizaic Limited

All contracts

Recent software & information systems contracts

Sector overview