Contract award · 2 Jun 2026

Provision of Complaints System for Royal Borough of Kingston

The Royal Borough of Kingston upon Thames awarded “Provision of Complaints System for Royal Borough of Kingston” to Digital Interactive Limited for £100k.

No competitionIT servicesLondon

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
The Royal Borough of Kingston upon Thames · Regional or local authority
Value
£100,000
Procedure
Direct award
Sector
IT services · Programming services of application software (CPV 72212000)
Region
London
Timeline
  1. Contract date2 Jun 2026
  2. Published3 Jul 2026Published 31 days after the contract date

Description

Provision of Complaint System for Royal Borough of Kingston and its authorised entities (including London Borough of Sutton)

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

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