Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- West Suffolk NHS Foundation Trust · Regional or local authority
- Supplier
- Synertec Limited SME
- Value
- £700,000
- Procedure
- Call-off from a framework agreement
- Sector
- Postal & telecoms services · Electronic message services (CPV 64216100)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date12 Nov 2025
- Published13 Jul 2026Published 243 days after the contract date
Description
A patient communications and engagement service used by the Trust to generate, manage and distribute patient correspondence through digital and physical communication channels. The service supports the delivery of appointment notifications, patient letters, reminders and other healthcare-related communications, helping the Trust improve patient engagement.
About the supplier
Synertec Limited: every public contract they have won, plus their Companies House record (company 03717583).