Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- City of Bradford Metropolitan District Council · Regional or local authority
- Supplier
- Netcall Technology Limited SME
- Value
- £41,252
- Procedure
- Direct award
- Sector
- Telecoms equipment · Telephone switchboards (CPV 32543000)
- Region
- Yorkshire and the Humber
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date9 Mar 2026
- Published12 Mar 2026Published 3 days after the contract date
Description
Automated telephony call routing solution, including Liberty Contact Portal, SolutionCare and Speech Recognition and Tuning. Used in the contact centre for external calls. Procured via NHS Patient Healthcare Communications and Related IT Services framework - Lot 1: Patient Messaging Services 2 year, with 1 x 12 month extension
About the supplier
Netcall Technology Limited: every public contract they have won, plus their Companies House record (company 02831215).