Contract award · 29 Sep 2023

Omnichannel Contact Centre Solution for BCP Council

Bournemouth Christchurch and Poole Council awarded “Omnichannel Contact Centre Solution for BCP Council” to Puzzel Limited for £813k on 29 Sep 2023.

Software & information systemsSouth West

Procedure

Procedure as published: Other -.

Key facts

Buyer
Bournemouth Christchurch and Poole Council · Regional or local authority
Value
£813,018
Procedure
Other -
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date29 Sep 2023
  2. Published17 Jan 2025Published 476 days after the contract date

Description

Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.

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