Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- NHS England · Body governed by public law
- Supplier
- Puzzel Limited
- Value
- £752,231
- Procedure
- Call-off from a framework agreement
- Sector
- Business services · Call centre (CPV 79512000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date27 Aug 2025
- Published7 Oct 2025Published 41 days after the contract date
Description
Single Telephony Solution for Customer Contact Centre and National Service Desk
About the supplier
Puzzel Limited: every public contract they have won, plus their Companies House record (company 04124967).