Contract award · 27 Mar 2025

Combined contract for consultation platform and e-news platform

Southend-on-sea Borough Council awarded “Combined contract for consultation platform and e-news platform” to Granicus-Firmstep Limited for £119k.

Software & information systemsEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Southend-on-sea Borough Council · Regional or local authority
Value
£118,784.70
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Contact management software package (CPV 48333000)
Timeline
  1. Contract date27 Mar 2025
  2. Published17 Apr 2025Published 21 days after the contract date

Description

Southend-on-Sea City Council is looking for a single contract to cover the electronic news platform (currently Granicus govDelivery for LG) and the consultation platform Your Say Southend (currently Granicus Engagement HQ). For eNews platform: To communicate our key messages and information and ensure it is both seen and acted on by local people. This technology must make use of modern standards, such as accessibility standards and responsive design, as well as ensuring that residents are able to self-select the topics that they want to receive alerts and bulletins for. • Ability to manually create and reuse branded newsletters, bulletins and alerts • Automated bulletin creation, fed from the Council website and other digital sources • Ability to easily grow the number of people receiving alerts, bulletins and newsletters • Automated subscriber management • Full data analytics • Potential integration with CRM and other relevant Council applications • Exceptional rates of delivery Cons…

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