Contract award · 26 Mar 2025

Assisted Prison Visit Unit (APVU) Virtual Contact Centre

Ministry of Justice awarded “Assisted Prison Visit Unit (APVU) Virtual Contact Centre” to 8x8 UK Limited for £3,694 on 26 Mar 2025.

Value £3,694

Winner8x8 UK Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Buyer: Ministry of Justice · Ministry or any other national or federal authority, including their regional or local subdivisions
Supplier: 8x8 UK Limited SME
Value: £3,693.84
Procedure: Call-off from a framework agreement
Sector: Postal & telecoms services · Telecommunications services (CPV 64200000)
Region: London
Official notice: View on Contracts Finder
Timeline: Contract date26 Mar 2025

Published8 Apr 2025Published 13 days after the contract date

Contact Centre Services to enable prison visit bookings

8x8 UK Limited: every public contract they have won, plus their Companies House record (company 05083841).

Telephony Solutions
Contract date: 14 Aug 2026 Buyer: Ofgem

Value: £940k
2026-049 Telephony Solutions for D&S
Contract date: 14 Aug 2026 Buyer: Ofgem

Value: £940k
Student Services Contact Cloud Centre (2026- 2029)
Contract date: 31 Mar 2026 Buyer: University of Bristol

Value: £565k
Voip Telephony
Contract date: 23 Feb 2026 Buyer: St Albans City and District Council

Value: £176k
Cloud Contact Centre
Contract date: 2 Feb 2026 Buyer: Office for National Statistics

Value: £1.63m
Virtual Call Handling Software Licenses
Contract date: 10 Oct 2025 Buyer: Cabinet Office

Value: £306k
Contact Centre Delivery
Contract date: 14 Aug 2025 Buyer: West Midlands Combined Authority

Value: £63,934No competition
Contact Centre Telephony
Contract date: 6 Aug 2025 Buyer: Lichfield District Council

Value: £271k