Contract award · 11 Jun 2025

CPT_24_44 - ServiceNow enhanced support

National Audit Office awarded “CPT_24_44 - ServiceNow enhanced support” to Mozaic Services Ltd for £504k on 11 Jun 2025.

Office & computing equipmentLondon

Value £504k
WinnerMozaic Services Ltd SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
National Audit Office · Body governed by public law
Value
£504,000
Procedure
Call-off from a framework agreement
Sector
Office & computing equipment · Computer equipment and supplies (CPV 30200000)
Region
London
Timeline
  1. Contract date11 Jun 2025
  2. Published4 Jul 2025Published 23 days after the contract date

Description

National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14. Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security. This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29. Value of contract for the potential four year term is £1,008,000.00 gross.

About the supplier

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