Contract award · 14 Aug 2026

2025-121 Qualitative Research Call-Off Contract

Ofgem awarded “Qualitative Research Call-Off Contract” to Verian Group UK Ltd for £510k on 14 Aug 2026.

Research & developmentLondon

BuyerOfgem
Value £510k

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Ofgem · Body governed by public law
Value
£510,000
Procedure
Open procedure
Sector
Research & development · Research services (CPV 73110000)
Region
London
Timeline
  1. Contract date14 Aug 2026
  2. Published23 Sep 2026Published 40 days after the contract date

Description

Ofgem's statutory role is to protect the interests of current and future energy consumers and to promote consistently high standards of service across the retail energy market. To support this, Ofgem requires a range of qualitative research methods across its work to provide insight into consumer experiences, perceptions and behaviours. These insights are essential in helping Ofgem develop effective policies, communications and services. Ofgem therefore expects to work closely with an independent research agency that understands its vision and objectives and can demonstrate strong expertise in delivering qualitative research services. The agency must also have a sound understanding of the energy sector and Ofgem's role within it.

About the supplier

More from Ofgem

All contracts

More won by Verian Group UK Ltd

All contracts

Recent research & development contracts

Sector overview