Contract award · 11 Apr 2025

Procurement of AI Telephony and Chatbot

North Hertfordshire District Council awarded “Procurement of AI Telephony and Chatbot” to E.B.I Solutions Ltd for £55,176 on 11 Apr 2025.

Postal & telecoms servicesEast of England

Value £55,176
WinnerE.B.I Solutions Ltd SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
North Hertfordshire District Council · Regional or local authority
Value
£55,176
Procedure
Call-off from a framework agreement
Sector
Postal & telecoms services · Telecommunications services (CPV 64200000)
Timeline
  1. Contract date11 Apr 2025
  2. Published30 Apr 2025Published 19 days after the contract date

Description

Replacement of current automated telephony services, using a framework agreement to procure AI telephony services provided by EBI.AI.

About the supplier

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