Contract award · 27 Feb 2026

Enterprise Agents Freshservice

Beyond Housing awarded “Enterprise Agents Freshservice” to Freshworks Inc for £86,664 on 27 Feb 2026. Awarded without open competition.

No competitionSoftware & information systemsNorth East

BuyerBeyond Housing
Value £86,664
WinnerFreshworks Inc

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Beyond Housing · Body governed by public law
Value
£86,664
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date27 Feb 2026
  2. Published27 Feb 2026Published the same day

Description

Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14) to procure Enterprise agents, Assets packet and Support

About the supplier

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