Contract award · 31 Mar 2026

PAHT - ITSM Software Project

Princess Alexandra Hospital NHS Trust awarded “PAHT - ITSM Software Project” to Freshworks Inc for £574k on 31 Mar 2026.

Software & information systemsEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Princess Alexandra Hospital NHS Trust · Body governed by public law
Value
£574,000
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date31 Mar 2026
  2. Published13 Apr 2026Published 13 days after the contract date

Description

Princess Alexandra Hospital NHS Trust award Implementation of a comprehensive IT Service Management solution via G-Cloud RM1557.14 Framework.

About the supplier

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