Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Ofgem · Body governed by public law
- Supplier
- Fivium LTD
- Value
- £85,579.20
- Procedure
- Open procedure
- Sector
- Office & computing equipment · Computer platforms (CPV 30211300)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date2 Feb 2026
- Published25 Feb 2026Published 23 days after the contract date
Description
Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews. The system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.
About the supplier
Fivium LTD: every public contract they have won, plus their Companies House record (company 05775733).