Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- CHP · Housing Association
- Supplier
- Voicescape Limited
- Value
- £297,850
- Procedure
- Open procedure
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- East of England
- Official notice
- 034108-2025 on Find a Tender
- Timeline
-
- Contract date13 Jun 2025
- Published20 Jun 2025Published 7 days after the contract date
Description
CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS. The contract has been awarded for two years with an option .to extend for a further year.
About the supplier
Voicescape Limited: every public contract they have won, plus their Companies House record (company 10440336).