Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Northern Lincolnshire and Goole NHS Foundation Trust Charitable Funds and Other Related Charities
- Supplier
- Netcall Technology Limited SME
- Value
- £380,724
- Procedure
- Call-off from a framework agreement
- Sector
- IT services · Software support services (CPV 72261000)
- Region
- Yorkshire and the Humber
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date19 Mar 2025
- Published25 Mar 2025Published 6 days after the contract date
Description
Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services Framework Agreement (2020/S 145-358199). SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres. Contract term is 3 years with an option to extend until 01/04/2030.
About the supplier
Netcall Technology Limited: every public contract they have won, plus their Companies House record (company 02831215).