Contract award · 9 Jan 2026

Patient Appointment Reminder and Notification Software Licences

West Suffolk NHS Foundation Trust awarded “Patient Appointment Reminder and Notification Software Licences” to Netcall Technology Limited for £29,207.

Software & information systemsEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
West Suffolk NHS Foundation Trust · Regional or local authority
Value
£29,207
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Medical information systems (CPV 48814000)
Timeline
  1. Contract date9 Jan 2026
  2. Published11 May 2026Published 122 days after the contract date

Description

Software licences for a patient appointment reminder and notification solution delivered within an existing digital engagement platform. The solution supports automated reminders and communications via SMS, email, and other digital channels to notify patients of upcoming appointments and service updates.

About the supplier

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