Contract award · 28 Jul 2025

Automated Switchboard & Voicemail Services Renewal

York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police awarded a contract to Netcall…

No competitionSoftware & information systemsYorkshire and the Humber

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Value
£36,450
Procedure
Single tender action (below threshold)
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date28 Jul 2025
  2. Published13 Oct 2025Published 77 days after the contract date

Description

To cover the next 12 months whilst decisions on pending changes within the organisation are being planned. NYP already acquire this product from Netcall, which is integrated in BAU.

About the supplier

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