Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Supplier
- Freshworks Inc.
- Value
- £199,908
- Procedure
- Call-off from a framework agreement
- Sector
- IT services · Internet or intranet client application development services (CPV 72421000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date10 Oct 2023
- Published7 Jul 2025Published 636 days after the contract date
Description
Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite 3 Year contract. 83x Freshservice- Enterprise Annual @ £51/agent/month 1200x Freshservice- SaaS management add-on @£0.8/month 6x Freshservice- 500 Asset Pack V3 @60/month.
About the supplier
Freshworks Inc.: every public contract they have won, plus their Companies House record (company 09338697).