Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Kent County Council · Regional or local authority
- Supplier
- Bibliotheca Ltd
- Value
- £513,720
- Procedure
- Call-off from a framework agreement
- Sector
- Office & computing equipment · Office and computing machinery, equipment and supplies except furniture and software packages (CPV 30000000)
- Region
- South East
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date16 Dec 2024
- Published7 Jan 2025Published 22 days after the contract date
Description
Kent Libraries currently use 110 kiosks across 40 library sites. The Kiosks are used for issue, return and renewal of items, via Radio Frequency Identification (RFID) coding tags. 23 of the 110 kiosks also provide chip and pin and contactless payment for library services and provide access to Netloan, which allows users to book onto public access PCs and release printing. All of this was introduced to make things easier for customers to complete basic transactions, reduce queues at staff desks, give staff more time to focus on customer engagement and when introduced in 2016 enabled the service to reduce staffing levels and achieve MTFP savings. Due to the current kiosks coming near to end of life, upgraded kiosks are required. Kent County Council requires the following: - A revised and reduced number of 88 Self-Service Kiosks with facility to take payment via coin, notes, credit/debit and contactless, - The new kiosks will be implemented across Kent libraries using a phased approach. …
About the supplier
Bibliotheca Ltd: every public contract they have won, plus their Companies House record (company 02983151).