Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Ofcom · Body governed by public law
- Value
- £104,995
- Procedure
- Call-off from a framework agreement
- Sector
- Business services · Market research services (CPV 79310000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date31 Jan 2025
- Published13 Mar 2025Published 41 days after the contract date
Description
This research is required to explore the use and perceptions of OCS, including both voice-only and video calls, in an SME business context. We are specifically interested in businesses' use and perception of OCS in comparison to traditional fixed and mobile voice services, to understand the place and function of both OCS and traditional telecoms services in the voice calls markets. In light of the growing use of OCS, we want to understand how the perception and use of those services have changed among SME businesses, particularly any notable changes since the 2021 WVMR.
About the supplier
Strat7 Limited, trading as Jigsaw Research: every public contract they have won, plus their Companies House record (company 07642707).