Procedure
Procedure as published: Other - Mini Competition via Ofcom Market Research Framework Agreement.
Key facts
- Buyer
- Ofcom · Body governed by public law
- Value
- £50,942
- Procedure
- Other - Mini Competition via Ofcom Market Research Framework Agreement
- Sector
- Business services · Market research services (CPV 79310000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date12 Mar 2025
- Published14 Apr 2025Published 33 days after the contract date
Description
To explore eligible customers' reactions and appetite for a discount scheme in post and what the key features are to make a scheme useful. We would like to understand: which elements within a scheme are essential for a scheme to have value and what is nice to have, level of interest/potential take up among those likely to be eligible, and how that is influenced by different choices on the design of the scheme e.g. available offline versus online only, preferences around which postal services customers would need to be included, possible barriers to take up, e.g. having to provide personal details like name, address and dob so eligibility could be checked by RM with DWP, any concerns/ preferences with different access options e.g. if access to the scheme was only online - any preferences, concerns or barriers with this? If access was only via Royal Mail (online, phone or post) and not via a post office - any preferences, concerns or barriers with this? Is the ability to access the…
About the supplier
Strat7 Limited, trading as Jigsaw Research: every public contract they have won, plus their Companies House record (company 07642707).