Contract award · 30 May 2025

GB-Witham: ECFRS00381 IT Service Management Software

Essex Police, Fire & Crime Commissioner Fire & Rescue Authority awarded “GB-Witham: ECFRS00381 IT Service Management…” to Freshworks Inc. for £136k.

Software & information systemsEast of England

Procedure

Procedure as published: Not specified.

Key facts

Value
£135,972
Procedure
Not specified
Sector
Software & information systems · IT software package (CPV 48517000)
Timeline
  1. Contract date30 May 2025
  2. Published5 Aug 2025Published 67 days after the contract date

Description

IT software package. Purchase agreement for the IT Service Management software "Fresh Service". Contract award notice for the license of a "SaaS" Software as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.

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